Entering service mode:
- Turn on the washing machine using the ON/OFF button. Use the selector to set the program to Cotton 90 degrees (the second Cotton 90 program from the left – without prewash).
- Start the machine by pressing the ON/OFF button while simultaneously holding the “start/pause/cancel” button until the “start/pause/cancel” button starts blinking (about 3 seconds). At this moment, the error code will be displayed.
- After the error code appears, it must be cleared immediately by pressing and holding the “start/pause/cancel” button for 3 seconds.
- After clearing the error, you will enter functional test mode. Each press of the “start/pause/cancel” button proceeds to the next test step.
Functional program sequence:
- All module LEDs will start blinking once the door is locked.
- For software versions before 32A, delay LEDs 3-6-9 will light up in various combinations depending on the spin speed set on the potentiometer (e.g. for max speed LEDs 3 and 9 will light up; when set to 0 rpm all LEDs will light). For software 32A and later, the 1st and 2nd auxiliary function buttons (counting from the left) will light up in 4 different combinations depending on the spin speed setting.
- Water intake into the prewash compartment.
- Water intake into the main wash compartment.
- Water intake into the softener compartment (both prewash and main wash valves will be activated).
- Water intake into the main wash compartment if the machine has a hot water valve (if not, this step is skipped).
- The heater is activated. If the water level in the tank is insufficient, all water inlet valves will be turned on to reach the required level.
- The drum rotates at 52 rpm clockwise.
- The drum rotates at 52 rpm counterclockwise.
- Water is drained. After draining, the machine begins spinning at maximum speed.
- All water inlet valves are turned on to reach a specific water level in a very short time. This is to check for water leaks on the production line.
- End
- To exit test mode, turn off the machine using the ON/OFF button.
Error codes:
ERROR CODES CAN BE OBSERVED AFTER ENTERING THE TEST PROGRAM OR THROUGH USER ERROR VIEWING MODE.
Error codes can be read using the combination of the first 3 program progress LEDs from the left (LED above the key symbol, LED above the prewash symbol, and LED above the main wash symbol).
During the test program mode they will blink, while during user error viewing mode they will remain steadily lit.
In the error descriptions below, 1 means the LED is on (or blinking), 0 means the LED is off.
- Open circuit or short in NTC sensor (100)
- Open circuit in heater (010)
- Heater always on (short circuit) (110)
- Short circuit in the water inlet valve triac (001)
- Open circuit or short in the pump (101)
- Short circuit in the motor triac (011)
- Fault in the electronic pressure switch (111)
Note: THE ABOVE ERROR CODES DO NOT ALWAYS MEAN THAT A COMPONENT IS DAMAGED. BEFORE REPLACING ANY COMPONENT, ALWAYS CHECK THE CONNECTIONS ON THE ELECTRONIC CONTROL MODULE, THE COMPONENT ITSELF, AND THE CABLES CONNECTING THEM.
Entering user error viewing mode:
The user can also see the error code if, during program execution, they press and hold the first auxiliary function button from the left (Express) for 6 seconds. Then, the “Start/Pause/Cancel” button will start blinking, and the appropriate program sequence LEDs (key, prewash, main wash) will light up depending on the type of error.
After 3 seconds, the machine will return to program selection mode. Then press the Start/Pause/Cancel button to begin executing the program.
To clear the error, after the error code is displayed, press and hold the Start/Pause/Cancel button until the lights go out.
Note: If you’re unsure whether the issue has been resolved or if the control module needs to be replaced, do not clear the error.
This function helps diagnose the fault and reduce repair time, so before making a service visit, always ask the user to check the error code and pass it on to you.